Tuesday, 29th January 2019
On 24 January 2019 the Financial Services and Pensions Ombudsman (FSPO) published 228 legally binding decisions from 2018. The FSPO indicated that the aim in publishing the decisions was to enhance transparency and understanding of the powers and services of the FSPO.
The powers of the FSPO are extensive – it can award compensation of up to €500,000 and it can also direct a regulated provider to rectify the conduct that is the subject of a complaint. There is no limit on the value of the rectification that can be directed.
